Dresses
Ruffle Pants
Skirts
Tops
Hair Accessories
Chunky Necklaces
Bubbles & Rompers
Ready to Ship Items
Lace Leg Warmers
Boys
Spring Cleaning
Seaside
Summertime
Please read through the FAQs and become familiar with Boutique Elli'Ette's policies and Terms of Use.
- What is the availability of your products?
- What is your Production Time?
- How do you ship orders?
- What is your policy on refunds and returns?
- What is your privacy policy?
- Do you collect Sales Tax?
- Do you ever offer promotion codes or discounts?
- I like the Ruffle Neck Peasant Dress but would like it in different prints.
- Do you accept custom orders?
What is the availability of your products? TOP
Unless an item is labelled "Ready to Ship" it will be handmade to order within a Production Time period (see below for current Production Time). Shipping time is extra.
We try to keep product listings current compared to fabric stock; however, there is a possibility of materials becoming out-of-stock. In that case, we will e-mail you and inquire whether you would like to leave the item on backorder, or receive a refund for the value of the item. You will also have the option of a refund/cancellation of the entire order.
What is your Production Time? TOP
Production Time is THREE (3) weeks, unless stated "Ready to Ship".
**Shipping Time is extra**
READY TO SHIP items will ship within 3 business days, usually sooner. If you need a Ready to Ship item shipped earlier than 3 days, please e-mail me before placing your order to find out if it is possible.
How do you ship orders? TOP
DOMESTIC SHIPPING {USA and Military}
All US Domestic Orders weighing 13 oz or less are shipped via USPS by First Class Mail which has an estimated shipping time of 3-5 days. All orders over 13 oz are shipped via USPS Priority Mail, either Flat Rate Envelope or Flat Rate Box which have an estimated shipping time of 2-3 days.
Boutique Elli'Ette is not responsible for lost or missing packages - all orders are shipped with a Tracking Number for you to use to track your package on USPS.com. You will receive an email from Paypal.com when your package ships which will contain the tracking information.
INTERNATIONAL SHIPPING
We are happy to ship internationally - however, we cannot be responsible for your package after it is under control of the Post Office. Please e-mail before ordering so we can give you a shipping quote. We will then Invoice you through Paypal for the shipping costs. All shipping fees must be paid before Production Time of your items will begin. International orders can be shipped First Class or Priority Mail - we will let you know the cost for each and you can decide which service you'd like to purchase. There is NO TRACKING on International First Class and Priority Mail once it has cleared sorting in the US. Please understand, Boutique Elli'Ette cannot be held liable for undelivered, lost or damaged packages.
What is your policy on refunds and returns? TOP
Our items are custom made-to-order and are not returnable for either refund or exchange. Please be sure to read our Sizing page if item-specific sizing is not included in the listing information *before ordering* as the stated sizes do not necessarily reflect standard store sizing that you may be familiar with. Please see our Customer Reviews page for remarks shared from happy customers.
What is your privacy policy? TOP
Boutique Elli'Ette is a family-owned business, and we will never share, sell, or lease any of our Customers' personal information.
Do you collect Sales Tax? TOP
Boutique Elli'Ette operates in the State of Maryland, and so we are obligated to charge 6% sales tax on all orders shipping to a Maryland address.
Do you ever offer promotion codes or discounts? TOP
Boutique Elli'Ette, from time to time, offers specials, discounts, and sales, and hosts give-aways and contests, on our Facebook Fan Page as well as other industry-related websites and blogs. Please understand that promotions CANNOT BE COMBINED ~ only one current and valid sale, discount, coupon, promotion code or special can be used at a time.
I like the Ruffle Neck Peasant Dress but would like it in different prints. TOP
Our Collections are like "colors" - when you order the Design you want, if you'd like it done in another Collection, we can mostly like accommodate you. Please e-mail us about it.
Do you accept custom orders? TOP
Boutique Elli'Ette welcomes inquiries into Custom Orders.